Policy

Any cancellations or rescheduled appointments should be made 48 hours in advance of your treatment (including Gift Vouchers bookings) to provide adequate notice to the therapist to offer the appointment to someone else.

Missed appointments (including Gift Vouchers appointments) without notification will incur a fee equivalent to the full cost of the chosen treatment.

Rescheduled appointments with less than 48h notice will incur a fee equivalent to 50% of the full cost of the chosen treatment.